FAQ

1. How long does shipping take?

  • Processing: 2-5 business days for in-stock items.

  • Shipping: Small items (stools, racks) via parcel: 5-10 days; shoe cabinets via freight: 7-15 business days. You'll receive tracking via email.

2. What are shipping costs?
Calculated at checkout based on size/weight. Shoe cabinets may have separate freight charges. Free shipping on qualifying orders.

3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.

4. Do items require assembly?

  • Shoe Cabinets: Yes, require assembly (attaching doors, shelves, handles). Instructions included.

  • Shoe Stools: Yes, require assembly (attaching legs or cushion).

  • Hat Racks: Some require assembly (attaching hooks); wall-mounted need installation.

5. What types of shoe cabinets do you offer?



Type Best For Features
Freestanding Cabinets Entryways, hallways Multiple shelves, holds 12-24 pairs
Slim/Tip-Out Cabinets Narrow spaces Flip-down drawers, space-saving
Cabinets with Seating Combined function Bench top, shoe storage below
Wall-Mounted Cabinets Small entryways Floating design, compact

6. What types of shoe stools do you offer?



Type Best For Features
Upholstered Stools Comfort Padded seat, shoe storage underneath
Wooden Benches Natural look Open shelf for shoes
Folding Stools Small spaces Collapsible, portable
Storage Ottomans Hidden storage Lift-top, holds shoes inside

7. What types of hat racks do you offer?



Type Best For Installation
Wall-Mounted Racks Entryways, bedrooms Drilling required, multiple hooks
Freestanding Racks Floor placement No installation, portable
Over-the-Door Racks No-drill solution Hangs over door
Tree-Style Racks Hats, scarves, coats Standing, decorative

8. What materials are used?

  • Shoe Cabinets: Engineered wood (MDF), wood veneer, metal.

  • Shoe Stools: Wood frame, fabric/leather upholstery, metal legs.

  • Hat Racks: Metal, wood, plastic – rust-resistant finishes.

9. What is the weight capacity?

  • Shoe Cabinets: Top surface: 50-100 lbs; shelves: 20-30 lbs per shelf. Check product specs.

  • Shoe Stools: Typically 250-350 lbs.

  • Hat Racks: Hook capacity: 5-15 lbs each.

10. How do I care for my furniture?

  • Wood/MDF: Dust with dry cloth; wipe spills immediately.

  • Upholstered Stools: Vacuum regularly; spot clean with mild detergent.

  • Metal Racks: Wipe with damp cloth; dry thoroughly.

  • General: Check hardware periodically; tighten if needed.

11. How do I install a wall-mounted hat rack?

  • Use a level to mark placement.

  • Locate studs or use appropriate wall anchors.

  • Drill pilot holes and secure with screws.

  • Ensure rack is level before hanging items.

12. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay.